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Tel: 800-405-6416

info@sharmooz.com

contact us

Our size chart demonstrates average sizing using base measuresment as seen in chart.  If you have any further questions, please don't hesitate to contact us at info@sharmooz.com

FAQ

Principles of The Sharmooz Los Angeles parent company of The SLA Collection: key customer service, respectful relations, fair businesses practices, truth in labeling, and community service. Should you have other questions or concerns, please call us at (800)-405-6416 or send us an email at info@sharmooz.com.



Fashion photography by Ron Carr Photography, Melanie Cascio Photography, and Jessi Arnold Photography.  Hair and Make-up by Aimee Carr of Aimeezing Faces and Phoenix of Cocoon, Inc. Styling by Natashi Marie of Dressing Room Adventures and Channyn Stanley of Fabulous Channyn. 

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Secure ordering & payment



We use PayPal as our secure checkout payment methods.You do not need to have a PayPal account as you may now also pay by Visa, Master Card , Discover Card and America Express by using Pay Pal Checkout. Please review Pay Pal's privacy policy. All prices are subject to change.​

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Shipping

Orders are shipped within 3-7 business days after your purchase date (excluding weekends and holidays). Please enjoy our FREE shipping special after 150.00 purchase. Please allow an additional 5 days for custom orders.  All items are shipped via fast and reliable USPS Priority Mail with delivery confirmation. Shipping price for small packages are USPS First Class Rate of $3.00 or a FLAT rate of $7.95 for United States only and a flat rate of $23.00 for Canada. All International clients will have an adjusted amount according to region.​

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Returns & refunds



The Sharmooz Company take prides in the workmanship of all fabulous items! If any product arrives with an obvious production run defect, we will gladly refund your cost minus shipping and handling if returned within 14 days of order shipment date. We want you to be satisfied with your purchase. Colors may vary slightly due to computer screen differentiation. Items can not be returned without approval from a customer service specialist. Any items returned, without an obvious defect, not following policy, will be deducted a 20% restocking fee.

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Care & Handling


We recommend that you wash your scarves and wraps in cold water on a hand cycle, no bleach & that you hang dry or air dryer setting. Clothing designs dry cleaned prefered except Rayon Knit Jumpsuits and Dresses wash in gentle cycle & air dry setting.

Privacy Policy



This privacy policy notice applies to all information collected in the Sharmooz Web site. On some pages, you can order services, make requests and correspondents. The types of personal information collected in these pages are: name, address, email address, phone number, and etc. We do not collect, nor retain, personal financial information, i.e. credit card or personal banking information on any page in this Web site.
We DO NOT collect any personal information from our site visitors and/or Web site clients by way of cookies or beacons, (non-identifying and aggregate information). We DO NOT permit any entity to contact or retrieve personal information from our site visitors and/or Sharmooz customers. We DO NOT release Privacy Seal Program applicant information or online consumer information including any personally identifiable information about you, nor do we allow anyone to identify you individually with information we have collected. Your personal privacy is very important to The Sharmooz.


How Your Personal Information Is Used

Personally identifiable information collected by The Sharmooz will ONLY be used strictly for the purpose of executing our order process, communications and administration. We will use the information you provide about yourself when placing an order or request, only to complete that order or request. We do not share this information with outside parties. We use return email addresses to answer emails we receive. Such email addresses are not used for any other purpose and are not shared with outside parties. In rare occasions, we may also disclose personally identifiable information in a response to a court order, or at other times, when we believe we are reasonably required to do so by law.


Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, maintain e-commerce security, and to ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure any personal information we collect online. All information transmitted to The Sharmooz remains the property of The Sharmooz and will not be released to third parties. Be advised, that any information submitted to The Sharmooz is transmitted through a highly secure server using the latest SSL encryption technology and maintain can be changed by contacting The Sharmooz. 

© 2020 by SHARMOOZ, INC. All rights reserved

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